These days, the IT business is everyone’s business. To succeed is to harness the power of information technology. At Progress IT, we’ve got the digital solutions you need to stay ahead of the pack.
We design and manage comprehensive technology ecosystems, with expertise in managed IT services and cloud platforms for small to medium enterprises and modern workplace environments. Consider us your dedicated, external IT department, providing all the expertise without the overhead.
With over 20 years of industry experience, we’ve refined our approach to deliver solutions that consistently drive business outcomes. We’re passionate about seeing our clients succeed through effective technology implementation. If technological limitations are constraining your business potential, we invite you to contact us. Discover how Progress IT can help your organisation leverage technology for sustainable growth and competitive advantage.
From documentation and vendor management to network administration and after-hours support, the team at Progress IT keep critical communication, data and operating systems running smoothly and securely all day, every day.
As Managed Service Providers our pledge is to get everything right from the start; designing practical, intuitive and scalable IT landscapes that grow with your business.
Our fixed cost services cover:
Cloud computing is the cornerstone of the modern workplace. It provides for information sharing between people, devices and departments, gives staff the flexibility to work collaboratively from home, or from anywhere and allows for the safe, off-site storage and back up of critical data.
Progress IT can guide you through cloud options including:
Progress IT’s Business Voice service is a fully managed, internet-based telephony system designed to maximise communications potential. We supply the phones, the cloud-based phone network, a corporate grade SIP trunk and 1300/1800 numbers.
Business Voice relies on good IIinternet and we’ve got you covered there as well. We provide clients with NBN Fibre to the Premises (FTTP) Iinternet which delivers bandwidth via a dedicated connection for higher speeds and greater security.
Cybercrime is real, rampant and on the rise. Thankfully, we’ve got solutions.
When you sign up with Progress IT, we become your remote Security Operations Centre; monitoring, detecting and responding to potential threats 24/7 to keep your business – and your livelihood – safe.
Our security services cover:
Unify your clinical software ecosystem with our integrated healthcare platform. Access patient data securely from any location or device while maintaining full compliance with Australian privacy regulations.
Transform your firm's productivity with secure, reliable technology that scales with your business. Our integrated solutions enable real-time collaboration and streamline compliance workflows.
Experience why over 90 travel agencies rely on Progress IT for their technology needs. Our specialised solutions integrate seamlessly with all major GDS platforms and industry-specific applications.
Progress IT was founded by technology professionals who identified a critical gap in the IT services market. Having completed their degrees in information technology, the founders recognised that many IT professionals were communicating in technical jargon, leaving businesses confused about their technology needs and potential solutions.
They set out to fill this gap with a consultancy that prioritises client understanding and makes technology accessible to organisations of all sizes. Progress IT has since collaborated with hundreds of businesses, creating highly effective IT solutions and transforming the digital realm into a customised tool for success.
Reliability
No-one enjoys a panicked phone call five minutes before knock-off. But as stewards of the internet, a 24 hour service, we expect it to happen occasionally and when it does, we’re here for you. You can rely us on to keep the digital safety and efficiency of your business at the forefront of our minds all the time. We don’t leave anything to chance.
Innovation
In the tech game, we’re naturally drawn to anything new and shiny so keeping up with the latest digital products and strategies, and putting them to good use, is part of what we do here at Progress IT. We then come up with useful, creative ways to incorporate these innovations into customised digital landscapes to keep our clients ahead of the curve.
People Focus
All the knowledge and skill in the world count for nothing unless the end result works for you, our client. That’s why when you come to us, we listen. We involve you in the process of developing your IT infrastructure and make sure you’re across the practical, big picture implications of everything we’re doing.
Efficiency
In a perfect world, there’d be no rush on anything. But we know that’s not how life works, especially at the interface of business and technology. We understand that sometimes you need results yesterday. We’re pretty quick with our work anyway but when it counts – for example, if you need us to neutralise an imminent cyber threat, we’ll always deliver at super speed.
If you are starting out – it pays to research before jumping in with IT expenditure. Don’t buy a server and workstations that will lock you into a perpetual cycle of buying and replacing IT gear. Don’t buy office software licenses off the shelf that will become obsolete.
